All items are handmade and may have imperfections, which give it it's unqiue charater. If product is received damaged, we will refund the cost of the product. Email, hello@ramos-living.com, within 3 days of receiving. All items are final sale. 

Placement of this item on delicate surfaces can cause scratches or marks because of the nature of the clay. Please use caution for  placement of this item and put a layer of protection under the item and betwen the surface.